General Terms & Conditions
My Yoga Inner West will make every possible effort to deliver classes and services on time as advertised. However, there may be times when a scheduled class is unable to be delivered.
Late entry is not permitted, so please ensure that you arrive at least 5 minutes before the scheduled class time.
My Yoga Yoga Inner West is not liable to refund, transfer or offer compensation of any kind for classes that are late, changed or cancelled for any reason, or if you are unable to attend a class because it is full.
We have cubby holes for belongings and we lock our doors as a class is started but please note that we are not responsible for the safekeeping of your belongings while they are at the studio. Lost property must be collected within 2 weeks, and if left at our studio we are not responsible for items.
Purchases are final and My Yoga Yoga Inner West does not offer refunds on services or products for change of mind, injury, illness, change of address or any other reason.
Passes and memberships are non-transferable and may not be shared.
ALL passes that have been purchased at the studio or online have been sold and advertised with a non return policy, non suspension or extension policy and those specific terms and conditions, no exceptions, no transfers for any situation due to illness, injury, change of address, change of mind, non suitability or any other reason.
All classes must be booked online. We recommend you download the glofox app and search for our studio My yoga inner west, it’s 100 percent user friendly.
If you become unable to attend you must cancel online, failure to cancel or “no-show” will result in you being charged for the pre-booked class. This would apply to those on autopay and unlimited passes also, and you can pay at the front desk or online.
If you have a class pass, and you fail to attend and cancel one class will be deducted.
If you are on a unlimited membership, pre pay or weekly, a no show and late cancel policy will result in a fee of $15 per class, if you do not have a card on file it will be noted on file so you can pay at the desk.
Our late cancel policy is 2 hours.
Each no show or late cancel incurs one strike, 3 strikes within a 2 week period will incur a memberhip suspension. Non payment of fees also a membership suspension.
You will need to arrive at least 5 minutes prior to claim your pre-booked class, otherwise, it may be given away to a customer on the waitlist.